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Terms & Conditions

The conditions that apply to BondaPet™ public websites, forms and related communications.

Effective: 23 July 2026

Agreement

These conditions apply when you use BondaPet™ websites, forms and any services that expressly refer to them. Additional written terms may apply to future products, accounts or commercial relationships.

No professional advice

BondaPet.com does not provide veterinary, medical, emergency, insurance, legal or financial advice. If a pet may be ill, injured, lost, unsafe or in distress, contact an appropriately qualified professional or authority immediately.

Acceptable use

You may not use BondaPet™ to submit unlawful, harmful, fraudulent, abusive or unauthorised information; compromise security; misuse another person’s information; or act in a way that could harm an animal or another person.

Liability

To the maximum extent permitted by law, BondaPet™ is not liable for indirect, incidental, special or consequential loss arising from use of the public website, unavailable content, third-party services or information submitted by users.

Nothing in these conditions excludes liability or rights that cannot legally be excluded.

Governing law

Unless agreed otherwise in writing, these conditions are governed by the laws of South Africa.

Who we are

BondaPet™ means BONDAPET (PTY) LTD (202627124207), its public websites, forms, products and authorised team.

Privacy and personal information

BondaPet™ aims to process personal information responsibly and in line with applicable privacy laws, including South Africa’s Protection of Personal Information Act, 2013 (POPIA), where it applies.

We may process information you choose to provide through our contact and newsletter forms, together with limited technical and security information needed to operate and protect the website.

We use this information to respond to enquiries, manage communication preferences, protect the website, meet legal obligations and improve our services. We do not sell personal information.

Security

BondaPet™ uses reasonable organisational and technical measures intended to protect information. No online service can guarantee absolute security.

Third-party services

We may use trusted service providers for hosting, data storage, email delivery, analytics and website security. Those providers may process limited information on our behalf under their own legal and security obligations.

Contact

Questions about these terms, privacy or personal information requests can be sent through the official contact form on BondaPet.com.

BondaPet™

Copyright © 2026 BondaPet™. All rights reserved.

TermsT&C's